Refund
Policy

We created this guide to genuinely help people build real income from digital products — and we stand behind the quality of what we've made. If our product doesn't meet your expectations, we want to make it right.

Our product is a digital PDF guide that you receive immediately upon purchase. Because digital goods can be copied and retained after delivery, all refunds are evaluated on a case-by-case basis.

Upon completing your purchase, you will receive:

• An order confirmation email
• A download link for your digital guide, delivered immediately
• Lifetime access to the file — no expiration, no subscription

We review every refund request personally and fairly. Here are the situations where a refund will typically be granted:

• You were unable to download the file — if technical issues prevented access and we cannot resolve the problem
• The file is corrupted or defective — if the download is incomplete or significantly different from what was described
• Accidental duplicate purchase — if you were charged twice due to a system error
• Product not as described — if the content materially differs from our product listing

Refund requests are assessed within 30 days of your original purchase date.

To request a refund:

• Send us an email at memorivae.store@outlook.com with the subject line "Refund Request"
• Include your order number — found in your confirmation email
• Tell us what happened — a brief explanation helps us process it quickly
• Attach any relevant screenshots — if you experienced a technical issue

A real person will review your request and respond within 48 hours.

Once your refund is approved:

• Approval — confirmed via email within 48 hours of receiving your request
• Refund issued — processed through the original payment method within 5–10 business days
• Card appearance — may take an additional 5–10 business days depending on your bank

There are a few situations where a refund may not be possible:

• Change of mind after downloading — a simple change of mind after accessing the file is generally not grounds for a refund
• Incompatible software or device — our product is a standard PDF. If unsure about compatibility, contact us before purchasing
• Requests beyond 30 days — refund requests made more than 30 days after purchase may be declined
• Results not guaranteed — income results depend entirely on the effort and execution of the reader

Even in these cases, we encourage you to reach out — we'd rather find a solution than leave you unsatisfied.

If the file won't open, pages are missing, or the content appears corrupted, we want to fix it immediately.

• Contact us at memorivae.store@outlook.com with your order number and a description of the issue
• Include a screenshot if possible — this helps us diagnose and fix the problem faster
• We will send a corrected file within 24 hours, or issue a full refund if the issue cannot be resolved

We may update this Refund Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page.

Any refund request submitted before a policy change takes effect will be handled under the terms that were in place at the time of your original purchase.